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4 Things To Remember When Choosing An Internet Service Provider It can be a disaster to pick the wrong internet service provider or ISP. So see to it that you are making the right choice only, which you can do after learning about some important factor similar to uptime, capacity, equipment, field response and the likes. When you are in the process of choosing an ISP, you should not just base your decision on the familiarity or price. With the sheer number of internet service providers these days, it can be tempting to just go with the one that’s offering the cheapest option. While you can save money at first, doing so can make you end up in paying more bills or dealing with more headaches in the long run. When seeking ISPs, following are essential factors that should be taken into account.
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Number 1. Uptime commitments – of all promises that various ISPs make, none’s actually worth anything if the ISP fail to fulfill their uptime commitments. Seek for service level agreements that provide measurable and real targets for uptime as much as possible and don’t just depend on 99 percent operational guarantees.
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Number 2. Speed – many customers have a tendency to rate an internet service provider primarily on the downstream speed they are advertising. While there are many ISPs that promote 5mbps or faster to businesses, these claims should be tested first. Marketing claims are sometimes excessive and if they fail to meet it, they have lots of excuses to conceal their flaws. Before you make an order with this being said, you should do inquiries first on what services are used by other clients, what are the things they are experiencing and the likes in order to know how strong the ISPs downstream speeds are. Number 3. Technical or customer support – you must be aware of the fact that even for the best connections, it is inevitable for them to experience problems and chances are, you have questions or concerns you want answers. You must know how fast their technical or customer support team can respond to your queries or concerns when things go wrong. Number 4. Responsive field service – if you are experiencing outages or any other related problems with your internet, how easy or convenient it is to get support? If failure occurs as a result of lightning strikes, wiring gone bad, failed modems which are the most common, how fast does the ISP commit in resolving these outages? Be sure that you take these things into mind when you are choosing an internet service provider to ensure that you are with the right company providing internet connectivity to your needs.